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In that case, please locate the application in the finder, and with Command-I, read the information of the application : in the following window, please check the “Open using Rosetta” checkbox :

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Troubleshooting

• The extension does not install on my computer : are you installing with a user that have “Administrator” rights on your Windows or MacOS system ?

• The extension does not seem to load on a Mac M1 : did you check the Open using with Rosetta checkbox ?

• The extension does not appear on Photoshop or Illustrator : did you check on the check the “Extension (legacy)” menu ?

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• I do not see the Wedia extension in Photoshop in the Extension (legacy) menu : did you read and applied the https://crossmedia.atlassian.net/wiki/spaces/WD/pages/885948465/Wedia+Creative+Cloud+Content+Picker#Installing-on-Apple-Silicon-systems. section ?

• If you get a 401 error : Please check that the server name in your connection palette is not ending with a “/” :

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