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You will need Admin rights on your computer to complete the installation process. |
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If you are experiencing issues, please navigate to the “troubleshooting” section at the bottom of the page.
Table of Contents :
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If you have trouble connecting, please scroll below to the troubleshooting section. |
The “Wedia Links” Tab - Since 2024.4.0
A “Wedia Links” tab allow users to browse and manage DAM assets that are placed in the active InDesign document.
This tab provides an overview of all the DAM assets currently linked in the document, displaying details such as asset name, status, and the option to relink or refresh the asset.
Automatic Local Checkout of Assets
When an InDesign document containing DAM assets is opened, these assets can be automatically checked out onto the local drive of the user.
This feature ensures that users have local access to all original images that have been placed in the document, eliminating the need to manually retrieve assets and speeding up workflows.
Preferences for Dragging Wedia DAM Assets
A preference setting allows users to define how Wedia DAM assets are handled when they are dragged into the InDesign document. Users can now choose between:
Creating a logical link between the placed images and their DAM version.
Or using a local copy of the image.
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Installation Troubleshooting
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Please do not attempt a manual installation without being prompted by support@wedia-group.com
Licensing the Wedia Content Picker users.
Out of the box, no user has the privilege to use the Wedia Content Picker. To gain access, kindly get in touch with your Wedia account manager and obtain a license for the content picker.
Troubleshooting
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The extension does not install on my computer |
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Please check that the server name URL in your connection palette is not ending with a only contains the domain name without a trailing “/” :
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I still get a 401 error, or a “Cannot read property name of null” error |
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Open the Creative Cloud application.
(1) : Go to the Apps tab
(2) : Go to the All Apps option
(3) : Got the InDesign line, and click on the (...) icon to select the "Other versions" option
From there, you can install the previous version of InDesign, which works with our current plugin.
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My Dylation custom format panel is black |
Often, desinstalling and reinstalling the extension will solve that issue.
Additionally, you may purge the Dylation cache, by removing the following folder on your computer :
~/Library/Caches/CSXS/cep_cache/IDSN_18.0_com.ibrams.dylation.extension.formats.extension1 & IDSN_18.0_com.ibrams.dylation.extension.main.extension1
Full reinstallation procedure
If you are still experiencing issues, please follow the full uninstall / reinstall procedure :
Step 1 : Remove the Wedia plugin from the Creative Cloud application via the Creative Cloud application:
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Locate your Wedia plugin :
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Open it, and use the (…) menu to navigate to the Uninstall option :
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Step 2 : Close all Adobe software
Step 3 : Check if you no longer have the Wedia or iBrams plugin installed in your Application /plugin folder:
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If the plugins are still here, move them to the trash.
Step 4 : Remove the CEP cache, located at: /Users/<USERNAME>/Library/Caches/CSXS/cep_cache (on Mac OS) or C:\Users\<USERNAME>\AppData\Local\Temp\cep_cache\ (on Windows)
Step 5 : Reopen the Creative Cloud application, and check for any pending application update, and apply them :
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Step 6 : Reinstall the Wedia plugin, using the steps detailed in the Installation section at the beginning of this document.