We now rely on the Adobe CC Exchange for installing the Wedia Extension.

Table of Contents :

Installation

Please connect to :

https://exchange.adobe.com/creativecloud.details.103168.html

Click on the “Free” button :

The extension header should change to :

You should now click on the “Install” link :

This is prompting a dialog :

Click on “Open Creative Cloud Desktop App” : this will open the Creative Cloud “Manage plugins” section:

If the status is not installed, you should click on “Install” in the Wedia Digital Asset Management tile :

If InDesign is running, you will be prompted to close it :

Please validate the authorization dialog to follow on :

You will need Admin rights to continue :

Once validated, the status of the plugin should turn to : “Installed” :

Please restart InDesign : the pluginin should now be installed, and a new “Wedia” menu available :

Installation Troubleshooting

Adobe has set up a comprehensive step by step installation troubleshooting guide here :

https://helpx.adobe.com/exchange/kb/troubleshoot-adobe-exchange.html

in French :

https://helpx.adobe.com/fr/exchange/kb/troubleshoot-adobe-exchange.html

Manual installation support software

In some rare cases, Adobe can restrict the usage of the Adobe Exchange for your environment. In that case, you will have the Wedia Support to help your proceed a manual installation, that rely on a external software: https://install.anastasiy.com/

The plugins can then be downloaded here :

https://edocs.wedia-group.com/v2.jspz?page=download&download=print&dir=/InDesign

Please do not attempt a manual installation without being prompted by support@wedia-group.com

Installing on Apple Silicon systems.

When installing on Apple Silicon systems, the Creative Cloud installer may show the following message :

And on Photoshop and other softwares, the legacy Extension menu will not load, preventing the Wedia Extension to be executed :

In that case, please locate the application in the finder, and with Command-I, read the information of the application : in the following window, please check the “Open using Rosetta” checkbox :

Troubleshooting

the extension must be installed with a user that have “Administrator” rights on your Windows or MacOS system.

In order to load on a Mac M1, please check the Open using with Rosetta checkbox:

Additional help on Mac M1 support can be found here : https://crossmedia.atlassian.net/wiki/spaces/WD/pages/885948465/Wedia+Creative+Cloud+Content+Picker#Installing-on-Apple-Silicon-systems.

On a Mac M1, the Wedia extension is available on the “Extension (legacy)” menu.

Please check that the server name in your connection palette is not ending with a “/” :

Please check with your account manager that the JWTCookieSameSiteLocal setting of your Wedia instance is set to None :

since 2022.3 , a new security domain has been added to check if you have enough licences for this Adobe Content Picker, please check with your account manager the licences security rules.

if you have “facets” and mandatory information in your asset structure, this is not currently supported by the extension.

we support the current and previous (long term) version of the Creative Cloud. When Adobe publishes in a new version, a few weeks are needed for us to get the new software development kit from Adobe, adapt the extension, test it and publish it to the store. We are doing our best to shorten this situation, but if you need to use the extension, please follow this procedure to install the previous version of the Creative Cloud along the current version, and restore the compatibility with the Wedia plugin :

• Open the Creative Cloud application.

  (1) : Go to the Apps tab

  (2) : Go to the All Apps option

  (3) : Got the InDesign line, and click on the (...) icon to select the "Other versions" option

  

  From there, you can install the previous version of InDesign, which works with our current plugin.