We now rely on the Adobe CC Exchange for installing the Wedia Extension.

Installation

Please connect to :

https://exchange.adobe.com/creativecloud.details.103168.html

Click on the “Free” button :

The extension header should change to :

You should now click on the “Install” link :

This is prompting a dialog :

Click on “Open Creative Cloud Desktop App” : this will open the Creative Cloud “Manage plugins” section:

If the status is not installed, you should click on “Install” in the Wedia Digital Asset Management tile :

If InDesign is running, you will be prompted to close it :

Please validate the authorization dialog to follow on :

You will need Admin rights to continue :

Once validated, the status of the plugin should turn to : “Installed” :

Please restart InDesign : the pluginin should now be installed, and a new “Wedia” menu available :

Installation Troubleshooting

Adobe has set up a comprehensive step by step installation troubleshooting guide here :

https://helpx.adobe.com/exchange/kb/troubleshoot-adobe-exchange.html

in French :

https://helpx.adobe.com/fr/exchange/kb/troubleshoot-adobe-exchange.html

Manual installation support software

In some rare cases, Adobe can restrict the usage of the Adobe Exchange for your environment. In that case, you will have the Wedia Support to help your proceed a manual installation, that rely on a external software: https://install.anastasiy.com/

The plugins can then be downloaded here :

https://edocs.wedia-group.com/v2.jspz?page=download&download=print&dir=/InDesign

Please do not attempt a manual installation without being prompted by support@wedia-group.com

Installing on Apple Silicon systems.

When installing on Apple Silicon systems, the Creative Cloud installer may show the following message :

And on Photoshop and other softwares, the legacy Extension menu will not load, preventing the Wedia Extension to be executed :

In that case, please locate the application in the finder, and with Command-I, read the information of the application : in the following window, please check the “Open using Rosetta” checkbox :

Troubleshooting

• The extension does not install on my computer : are you installing with a user that have “Administrator” rights on your Windows or MacOS system ?

• The extension does not seem to load on a Mac M1 : did you check the Open using with Rosetta checkbox ?

• The extension does not appear on Photoshop or Illustrator : did you check on the check the “Extension (legacy)” menu ?

• 

• I do not see the Wedia extension in Photoshop in the Extension (legacy) menu : did you read and applied the https://crossmedia.atlassian.net/wiki/spaces/WD/pages/885948465/Wedia+Creative+Cloud+Content+Picker#Installing-on-Apple-Silicon-systems. section ?

• If you get a 401 error : Please check that the server name in your connection palette is not ending with a “/” :

• If you get a 401 error, or a “Cannot read property name of null” error, please check with your account manager that the JWTCookieSameSiteLocal setting of your Wedia instance is set to None :

• I cannot create a new document from the extension : if you have “facets” and mandatory information in your asset structure, this is not currently supported by the extension.

• I cannot log in: since 2022.3 , a new security domain has been added to check if you have enough licences for this Adobe Content Picker, please check with your account manager the licences security rules.

• The extension is not available for my Creative cloud version : we support the current and previous (long term) version of the Creative Cloud. When Adobe publishes in a new version, a few week are needed for us to get the new software development kit from Adobe, adapt the extension, test it and publish it to the store. We are doing our best to shorten this situation.