The Wedia Content Picker is an extension to :
Adobe Photoshop
Adobe Illustrator
Adobe InDesign.
It connects the DAM to this creative tool, and offer, for Adobe InDesign, a way to prepare templates that will be used for dynamic layouts in the Wedia software.
We rely on the Adobe CC Exchange for installing the Wedia Extension.
You will need Admin rights on your computer to complete the installation process.
If you are experiencing issues, please navigate to the “troubleshooting” section at the bottom of the page.
Table of Contents :
Installation
Please navigate to the Wedia extension page on Adobe Exchange. You will need :
to be logged into your Adobe account.
to have Administrator rights to perform the installation.
https://exchange.adobe.com/creativecloud.details.103168.html
Click on the “Free” button :
The extension header should change to :
You should now click on the “Install” link :
This is prompting a dialog :
Click on “Open Creative Cloud Desktop App” : this will open the Creative Cloud “Manage plugins” section:
If the status is not installed, you should click on “Install” in the Wedia Digital Asset Management tile :
If Photoshop, Illustrator or InDesign is running, you will be prompted to close it :
Please validate the authorization dialog to follow on :
You will need Admin rights to your computer to continue :
Once validated, the status of the plugin should turn to : “Installed” :
If you are using an Apple silicon mac M1 or M2 and Photoshop : you will have one additional step to perform: locate the Adobe Photoshop program, click on the Get information menu, and check “Open using Rosetta” checkbox. If you are experiencing issues, please read the “Installing on Apple Silicon systems” section below.
Please restart Adobe Photoshop, Adobe InDesign or Adobe Illustrator : the plugin should now be installed.
How to locate the Wedia extension :
On Photoshop:
On Ilustrator:
On InDesign, a new “Wedia” menu available :
Connecting to the Wedia DAM server :
On your first connection, type the name of the Wedia server you need to connect to, and finish by typing enter to register it.
Do not forget to start with https://
Never add a trailing slash to the server name : https://dam.wedia-group.com is good ✅, https://dam.wedia-group.com/ is not ❌
Then type your login and password for the Wedia server.
Later you will be able add other servers if you need to, and navigate to previous servers in the drop down :
Use the trash icon to permanently remove a server name.
If you have trouble connecting, please scroll below to the troubleshooting section.
Installation Troubleshooting
Adobe has set up a comprehensive step by step installation troubleshooting guide here :
https://helpx.adobe.com/exchange/kb/troubleshoot-adobe-exchange.html
in French :
https://helpx.adobe.com/fr/exchange/kb/troubleshoot-adobe-exchange.html
Installing on Apple Silicon systems
When installing on Apple Silicon systems, the Creative Cloud installer may show the following message :
And on Photoshop and other softwares, the legacy Extension menu will not load, preventing the Wedia Extension to be executed :
In that case, please locate the application in the finder, and with Command-I, read the information of the application : in the following window, please check the “Open using Rosetta” checkbox :
Manual installation
In some rare cases, Adobe can restrict the usage of the Adobe Exchange for your environment. In that case, you will have the Wedia Support to help your proceed a manual installation, that rely on a external software: https://install.anastasiy.com/
The plugins can then be downloaded here :
https://edocs.wedia-group.com/v2.jspz?page=download&download=print&dir=/InDesign
Please do not attempt a manual installation without being prompted by support@wedia-group.com
Troubleshooting
The extension does not install on my computer
the extension must be installed with a user that have “Administrator” rights on your Windows or MacOS system.
The extension does not load on a Mac M1
In order to load on a Mac M1, please check the Open using with Rosetta checkbox:
Additional help on Mac M1 support can be found here : https://crossmedia.atlassian.net/wiki/spaces/WD/pages/885948465/Wedia+Adobe+Content+Picker#Installing-on-Apple-Silicon-systems.
The extension does not appear in the Extension menu on a Mac M1
On a Mac M1 / M2, the Wedia extension is available on the “Extension (legacy)” menu.
I get a 401 error when connecting
Please check that the server name in your connection palette is not ending with a “/” :
I still get a 401 error, or a “Cannot read property name of null” error
Please check with your account manager that the JWTCookieSameSite setting of your Wedia instance is set to None :
I still can't log in
Since 2022.3 , a new security domain has been added to check if you have enough licences for this Adobe Content Picker, please check with your account manager the licences security rules.
I’m getting an error about CSRF tokens
Since 2022.6 , some Wedia server can gain additional protection from CSRF attacks. In that case, the Wedia extension cannot be used on those environments, and users will get an error message:
I can't create a new document from the extension
if you have “facets” and mandatory information in your asset structure, this is not currently supported by the extension.
The extension is not available for my Creative cloud version
We support the current and previous (long term) version of the Creative Cloud.
When Adobe publishes in a new version of its Creative Cloud applications, they send us the new Software Development Kit so we can adapt and publish a new version of the extension. A few weeks are needed on the Wedia side to get the new software development kit from Adobe, adapt the extension, test it and publish it to the store.
The CC2023 version of the Wedia Adobe extension will be published November 10, 2023.
We are doing our best to shorten this situation, but if you need to use the extension, please follow this procedure to install the previous version of the Creative Cloud along the current version, and restore the compatibility with the Wedia plugin :
Open the Creative Cloud application.
(1) : Go to the Apps tab
(2) : Go to the All Apps option
(3) : Got the InDesign line, and click on the (...) icon to select the "Other versions" option
From there, you can install the previous version of InDesign, which works with our current plugin.
My Dylation custom format panel is black
Often, desinstalling and reinstalling the extension will solve that issue.
Additionally, you may purge the Dylation cache, by removing the following folder on your computer :
~/Library/Caches/CSXS/cep_cache/IDSN_18.0_com.ibrams.dylation.extension.formats.extension1 & IDSN_18.0_com.ibrams.dylation.extension.main.extension1