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Getting customer parameters

  • Log on the customer application and get on the mjdns datalist

  • Click on the check parameters [sliders] icon of the DNS configuration you’d like to check

  • You will get the domain settings for this DNS entry

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You may also use G Suite Toolbox if you cannot use dig on your computer.

Verifying DNS configuration

We will check the TXT record presented on the DNS Configuration tab of the domain.

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Dig command

Code Block
$ dig -t TXT mailjet._75****4c.wedia-group.com. +short (1)
$ (returned value)   (2)

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If the command doesn’t return any value, it means that your customer have not configured his DNS yet or that it has not been configured correctly.

Successful reply

Code Block
$ dig -t TXT mailjet._75****4c.wedia-group.com. +short
$ 7574a6…​…​…​df056

Unsuccessful reply

Code Block
$ dig -t TXT mailjet._75****4c.wedia-group.com. +short
$

G Suite Toolbox

Simply copy/paste the DNS key in the form and click on the TXT button.

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Here the answer is empty which means that the DNS TXT entry for the domain has not been configured.

Successful reply

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You will see the value of the DNS TXT entry appears right under ;ANSWER line if the DNS is correctly configured.

Verifying SPF configuration

In order to check if the SPF configuration has been correctly done by your customer you will need to check the SPF TXT entry of his domain.

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Here we will find for the include:spf.mailjet.com string in the domain TXT configuration.

Dig command

Code Block
$ dig -t txt wediagroup.fr (1)

; <<>> DiG 9.10.6 <<>> -t txt wediagroup.fr
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25628
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;wediagroup.fr.			IN	TXT

;; ANSWER SECTION:(2)
wediagroup.fr.		10800	IN	TXT	"v=spf1 include:_mailcust.gandi.net include:spf.mailjet.com ?all" (3)

;; Query time: 64 msec
;; SERVER: 9.9.9.9#53(9.9.9.9)
;; WHEN: Mon Jan 21 10:47:12 CET 2019
;; MSG SIZE  rcvd: 118

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If there is no line starting with v=spf1 then the SPF configuration is not successful.

G Suite Toolbox

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Figure 1. Successful SPF configuration

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The ANSWER section doesn’t contains v=spf1 nor include:spf.mailjet.com which indicates that the SPF is not correctly configured on this domain

Verifying DKIM configuration

In order to check if the DKIM configuration has been correctly done by your customer you will need to check the SPF TXT mailjet._domainkey for his domain.

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Dig command

Code Block
$ dig -t TXT mailjet._domainkey.wediagroup.fr. +short (1)
$ "k=rsa; p=MIGfMA0G......8ao9hQIDAQAB" (2)

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The returned value must be equals to value indicated in the DKIM tab

G Suite Toolbox

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The ;ANSWER section must not be empty and it must contains the exact value indicated in the DKIM tab.