Dns Configuration

There are two methods to validate your entire sending domain: host a temporary file on your website, or create a DNS record.

How to validate an entire sending domain

Please note, you need to have access to your website hosting or your domain registration account to validate your domain. (If you do not have an active running website for your domain, please contact our Support Team for alternate domain validation methods. We strongly advise you to have an active website behind your domain name as this will help with email deliverability.)

By adding an entire domain, all new sender addresses from that domain will be automatically verified when you add them to your account or send an email from them. (If you have a pending sender address before you validate the domain, it will remain pending.)

From the mjdns object’s list page, click on New

Enter your domain name and select the account on which you want to activate this domain and click the save button

Then clik on the activate button

You will now select the method of validation by clicking on the [sliders] button in the DNS list

Host a temporary file on your website

As instructed, create an empty text file and upload it (FTP) to the root of your website. If you do not have FTP access to your website, please contact your website host provider for assistance.

After the file is uploaded, click the activate button.

Create a DNS record

If you have access to your website’s DNS records, create a new TXT record with the values provided. (Check our SPF & DKIM Guide for some helpful links on creating DNS records or contact your domain host provider for help).

Once the DNS record has been created, click the activate button.

If the activation is successful the status will turns to active

If the domain validation is unsuccessful please check the values used, specifically:

For Option 1: Check the file name and ensure the file is empty (contains no text, no empty lines)
For Option 2: Check the host name and values for the new TXT record